Support

Get in touch

Questions, bugs, or something not working? Email mail@channelapp.co and we’ll get back to you, usually within a day. Include the email address on your account and, for a bug, what you tapped and what you expected to happen.

Common questions

I forgot my password

Tap Forgot password? on the sign-in screen, or reset it on the web. We’ll email you a link.

How do I report someone or something?

Open the event, comment, or profile and choose Report. We review reports within 24 hours. You can also block anyone from their profile; they won’t be told.

Who can see my events?

You choose when you create an event: public, friends of friends, friends, close friends, or invite-only. You can also make your profile private in Settings, so only friends see your events and where you’re going.

How do I delete my account?

In the app, go to Profile › Settings › Delete account. This permanently removes your profile and everything you’ve posted. If you can’t get into the app, email us from your account’s address and we’ll delete it for you.

See our Privacy Policy and Terms of Service.